Immediate Supervisor
:

Director of Sales with dotted line to Corporate DOS


Job Summary
:

Responsible for direct sales for the hotel through limited outside calls, numerous prospecting calls and closing incoming inquiries. Maintain key catering accounts while finding new business for the hotel. Targets/prospects small groups and catering only business.


Essential Job Functions
:

  • Has extensive knowledge of creating menus, food pairing and upselling customers to meet food and beverage goals
  • Has the skills to create extensive BEOs with detailed information to improve communication with both customers as well as internal staff.
  • Knows accounts and pending accounts (i.e., volume, trends, rates at other hotels, etc.)
  • Make effective sales calls using the brand and company sales processes.
  • Prospects and acquires new business.
  • Maintains orderly sales files and maintains detailed notes in sales system on all correspondence with clients.
  • Assists with servicing all catering while in-house
  • Coordinates catering, conference service activities and client specifications to deliver smooth execution of meetings and events.
  • Coordinates flow of information with departments for groups through BEOs and Group Resumes.


Necessary Skills and Attributes
:

  • Excellent verbal, comprehension, listening and problem solving skills
  • Interpersonal and time management skills
  • Direct sales skills
  • Guest relation skills


Formal Education:

  • BA or BS in Business Administration
  • Certified Hospitality Sales Professional (preferred)


Experience:

Minimum of one year of catering sales experience required. An intimate working knowledge of food and beverage standard operating procedures.


Physical Requirements:

While performing the duties of this job, the employee is regularly required to sit; stand; bend; walk; use hands or finger; or feel objects, tools or controls; lift boxes (up to 15 pounds); talk and hear. Vision abilities required by this job include close vision to a computer screen.