Job Title: Director of Operations
Location: Keller Williams North Atlanta (some remote)
Commitment: 30 hrs/week __
_ _Team: Casey Rutherford Team (Rutherford & Company, LLC)
Job Type: 1099 Independent Contractor
Start Date: Mid/Late January

Who are we?
The mission of the Casey Rutherford team is to provide the premier customer service experience for each home seller and home buyer we work with. Knowledge we’ve gained through years of working in the local market empowers us to provide our home buyers and sellers with the advice they need to make informed decisions. Whether it’s selling a home, searching for a home, or negotiating a contract, each member of the Casey Rutherford team is an experienced real estate professional who applies their expert skills to each step of the process to help each client achieve an outstanding result.

Who are we looking for?
The Director of Operations is a key player in building the Casey Rutherford team. This Director is the master of systems, consistently seeking new, innovative, and efficient business processes that save time and money. This person feels comfortable with graphic design and can quickly create marketing materials and social media posts.

The Director of Operations increases the ability of the team to process transactions, freeing Casey to focus more on client facing tasks and opportunities. This person relishes the opportunity to build, implement, and manage multiple systems, and is seen throughout the organization as the expert on efficiency and systems. This person exhibits a drive to use systems as a strategic tool for creating an advantage for the organization. This individual will have some ability to show patience in finding a solution, though accomplishing the objective is more important for this person than using one specific process.

The Director of Operations is deeply committed to supporting the growth of the team Owner in achieving greater and greater levels of success, and to growing his/her own skills and developing into a supportive leader within the organization. As the success of the business grows, this individual will be responsible for hiring, training, and leading additional department members to ensure all administrative tasks of the Owner’s business continue to be completed to high standards with maximum efficiency.

What will you do?
These are the standards a well-above-average performer will maintain or exceed:

  • Build, implements, and manages all systems for transaction coordination, internal communication, client communication, financial management, information management, central database management, and marketing.
  • Assists as needed in documenting the systems of other departments, including customer service, buyer, seller, lead generation, tracking, and expansion systems.
  • Is responsible for all financial systems, including maintaining the books, paying the bills, handling payroll, assuring the collection of commissions, maintaining the budget, and generating financial reports.
  • Oversees all contracts through closing.
  • Creates and maintain an operations manual that documents all systems and standards.
  • Coordinates the purchase, installation, and maintenance of all office equipment.
  • Is responsible for hiring, training, consulting, and holding accountable all additional administrative department members.
  • Maintains all social media channels
  • Creates email marketing campaigns
  • Creates opportunities to connect with past and present clients

Essential duties and responsibilities

  • System development, implementation, documentation, and management
  • Information management
  • Oversight of contracts through closing
  • Customer/Vendor relations
  • Bookkeeping (A/R and A/P)
  • Leading administrative department members (as appropriate to organizational structure)

Communications/Interactions

  • Team Network Owner – daily
  • Administrative Department (as appropriate to organizational structure) – daily
  • Buyers/Sellers/Vendors – as appropriate

Knowledge/Skills

  • High school graduate
  • Bachelor’s degree preferred
  • Real estate license preferred
  • 1–3 years of service and management experience
  • 3–5 years of administrative experience, preferably in real estate

Compensation
$20/hr (experience based)
Performance-based bonuses
Profit Share Opportunity

Job Types: Full-time, Part-time, Contract

Pay: $18.00 – $22.00 per hour

Schedule:

  • 8 hour shift
  • Monday to Friday
  • On call

Supplemental Pay:

  • Bonus pay
  • Commission pay

Contract Renewal:

Hours per week:

Typical start time:

Typical end time:

Company’s website:

  • www.caseyrutherford.kw.com

Company’s Facebook page:

  • https://www.facebook.com/caseyrutherfordrealtor