You thrive in a bustling environment, welcoming the challenge and complexity of working within a large enterprise. You thoroughly understand rooms operations and you want to grow, taking your career to the next level. As Rooms Director for Chartwell Hospitality, you’ll have the opportunity to apply what you know, strengthen as a leader, and increase your understanding of hotel operations.

As Rooms Director, you will

  • Oversee rooms and related area operations, including front office, guest services, housekeeping, security and gift shop, to ensure a safe, comfortable environment for guests. Get out from behind the desk to observe guest experiences and staff interactions. Actively listen and transform problems into solutions, making it right for the guest and opening channels for associates.
  • Build and foster division staff. Create an environment that’s engaging, where motivated people want to join, learn, do their best, and advance. Lead a diverse team by modeling the way, by empowering, and coaching throughout the employment lifecycle.
  • Keep a pulse on operational and financial performance. Actively participate in the budget process, and accurately forecast for optimal staff and supply levels, maximum flow-through, and exceptional guest experience.
  • Step up as General Manager when the need arises.
  • Other duties as assigned
  • Excellent verbal, comprehension, listening and problem-solving skills
  • Interpersonal and time management skills
  • Adaptability and enthusiasm
  • Report and accounting skills
  • Guest relation skills
  • Valid driver’s license

A four-year college degree or equivalent education or experience is required, with four to five years experience in a related position. To be successful in this role, you must be able to read, write, and verbally communicate effectively and professionally in English with associates, guests, and leadership. You must be able to deal with difficult situations and people, while exhibiting a consistent level of professionalism. You will regularly use a computer and different software. Occasionally you will have to lift or move up to 25 pounds.

While performing the duties of this job, the employee is regularly required to sit; stand; bend; walk; use hands or finger; or feel objects, tools or controls; lift boxes (up to 15 pounds); talk and hear. Vision abilities required by this job include close vision to a computer screen.

  • Medical
  • Dental
  • Vision
  • Life and AD/D
  • Voluntary Life
  • Supplemental Benefits
  • Long/Short Term Disability
  • 401-K
  • Professional Growth and Development Opportunities
  • Compensation: Based on Experience
  • Travel Discounts