About NCR

NCR Corporation (NYSE: NCR) is a leading software- and services-led enterprise provider in the financial, retail and hospitality industries. NCR is headquartered in Atlanta, Georgia, with 36,000 employees globally. NCR is a trademark of NCR Corporation in the United States and other countries.

The Relationship Manager is responsible for establishing and maintaining relationships with executive level decision makers in NCR Payments Solutions clients for the specific purpose of contractual continuity, increasing revenue generation through the sale of additional products and services, and insuring a highly reference-able customer base.

The Relationship Manager will be assigned a territory comprised of approximately 20 NCR Payments Solutions clients in Iowa, Missouri Kansas, and Oklahoma, . A revenue quota is assigned to each territory.

The NCR Relationship Manager is the “voice of the customer” and is expected to travel approximately 50% of their time to visit customers in their territory. The Relationship Manager will work remotely from a home office and should live in one of the territory states, or a state adjacent to the territory.

Key Responsibilities:

  • You are running a business measured by revenue – with revenue retention and growth goals achieved through marketing programs, add on business and collaboration with clients to drive innovation plans against strategy.
  • Quarterly meetings onsite to review current programs and conduct analysis of current business processes with an effort towards securing multiple product relationships to enhance renewal chances. Additional meetings as opportunity presents the need. Travel is likely 50%+
  • Responsible for educating clients on the business benefits of NCR Payments Solutions products and services.
  • Prepare proposals and presentations for specific recommendations for programs, services, and products.
  • Responsible for generating revenue in assigned accounts by securing sales of add-on products deemed as strategic products and by creating and managing strategies to improve end user adoption and bill pay penetration.
  • Negotiate pricing on renewals, products, and services both internally and externally.
  • Maintain an expertise on NCR Payments Solutions products and services by participation in official training programs as well as self-education on a continuing basis.
  • Serve as the primary point of contact for the client while coordinating NCR Payments Solutions resources required to service the clients and deliver products.
  • Attend conferences as required to network, establish and maintain relationships.
  • Represent NCR Payments Solutions at trade shows.

    Basic Qualifications:

  • Bachelor’s degree or equivalent experience
  • 3+ years’ experience in the financial services industry or technology software industry in a sales and/or account management role with demonstrated revenue quota achievement
  • Superior communication skills up to the C level with ability to facilitate establishing executive level relationships with clients
  • Prior experience in banking or credit union space – either as a practitioner or vendor to the industry.
  • Well versed in consultative, solutions-based selling. with SaaS/PaaS Software Solution selling experience
  • Experience with relationship management or sales, including strong business acumen, strategic planning skills, and operations/escalation management.
  • Excellent organizational skills to manage multiple simultaneous projects in multiple customers.
  • General working knowledge of Microsoft applications – Word, Excel, Outlook, PowerPoint, and CRM tools.
  • Demonstrated ability to work independently from remote locations.

Offers of employment are conditional upon passage of screening criteria applicable to the job.

EEO Statement

Integrated into our shared values is NCR’s commitment to diversity and equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. NCR is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. Every individual at NCR has an ongoing responsibility to respect and support a globally diverse environment.

Statement to Third Party Agencies

To ALL recruitment agencies: NCR only accepts resumes from agencies on the NCR preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR employees, or any NCR facility. NCR is not responsible for any fees or charges associated with unsolicited resumes.