Exchange Online Consultant

Location: Atlanta, GA

Employment Type: Full Time

**Remote applicants will be considered if they are accessible to our customers.

About KiZAN:

KiZAN Technologies, a Microsoft Gold Partner for twenty-seven years, is always on the lookout for the best and brightest talent. As a gold-certified and managed Microsoft partner, KiZAN allows business leaders to focus on the vision, not the technology. We provide strategic planning, application, and infrastructure services for Healthcare, Manufacturing, Financial Services, Retail, Professional Services, helping companies identify and solve business problems and take advantage of opportunities using innovative technologies, demonstrated consulting expertise and proven project management. Our clients range from mid-sized organizations to enterprise corporations, and they represent a variety of industries. Combining world-class products with our commitment to excellence has enabled us to be the local and regional technology solution provider of choice.

As a company, we exist to enable everyone to follow their passion. We succeed by attracting, developing, empowering, and promoting quality people; we embrace, kaizen, and evangelize processes; and place high value on continuous learning, creativity and an entrepreneurial spirit. As a team, we strive to create Raving Fans with our clients, as well as our employees. KiZAN provides a family culture, has received the Alfred P. Sloan Award for Workplace Flexibility multiple years, and encourages a fun environment by providing “just because” events for our family to get together outside of the workplace.

KiZAN Technologies has an immediate need for an exceptional individual to join our family as an Exchange Online Consultant. The ideal candidate will have strong communication skills, is a true team player with a commitment to success, has leadership skills, and will be able to thrive in a fast paced, rapidly-changing environment.


Responsibilities may include, but are not limited to:

  • Manage the successful completion of project initiatives on-time and within budget; completing project plans and maintaining project schedules
  • Provide pre-sales technical support, including completing technical aspects of the proposal/statement of work
  • As the client’s trusted adviser, identify and pursue additional opportunities
  • Transfer knowledge to customers as part of the delivery of services and through classroom instruction
  • Mentor less experienced consultants and/or students/interns
  • Prioritize tasks to meet deadlines
  • Works with Principal Consultant to provide adequate opportunity for on-going skills training for members of Project Team(s)
  • Ability to understand customers’ business and the impacts of technology on the business. Conducts assessments from a business perspective
  • Writes detailed project plans, assesses customer needs, and determines appropriate resources
  • Regularly updates key client contacts as to status of project
  • Handles serious customer concerns, involves Principal Consultant for critical issues
  • Manages quality assurance by reviewing team’s work and providing feedback in a positive and constructive manner
  • Ability to travel, overnight up to 25%.
  • Ability to travel independently to client sites; if by car, a valid driver’s license or reliable method of transportation is required.
  • Authorization to work in the US without sponsorship.

Minimum Requirements:

  • BA/BS degree or equivalent experience/knowledge
  • MCSE and/or MCITP certification
  • Must have experience with the current releases of Microsoft Windows server, Windows workstation products, and experience with other Microsoft server-based products
  • Must have experience with Office 365 deployment
  • 2-3 years of experience in Exchange
  • Solid Understanding of mail flow, SMTP, TLS, DNS, Certificates, and PowerShell, and Outlook
  • Conceptual understanding of Lync, SharePoint, Federation Services, Forefront Online Protection for Exchange

Skills and Abilities:

  • Ability to work independently/self-reliant and show initiative with minimum supervision
  • Ability to quickly learn new technology and apply to appropriate business situations
  • Ability to balance team and individual responsibilities
  • A true team player with commitment to success
  • Ability to work under pressure and meet strict time deadlines
  • Ability to listen effectively and seek clarification
  • Ability to thrive in a fast paced, rapidly-changing environment.
  • Excellent written and oral communication skills in English. Must be able to effectively and comfortably communicate with all types of individuals from the customer technical expert to the customer executive management.
  • Working knowledge of Outlook, Excel, Word, and PowerPoint
  • Speaks clearly and persuasively in both negative and positive situations
  • Responds well to questions
  • Ability to present complex data effectively
  • React well under pressure
  • Accept responsibility for own actions
  • Approach others in a tactful manner
  • Follow through on commitments
  • Contribute to building a positive team spirit
  • Exhibit objectivity and openness to others’ views
  • Provide and welcome feedback
  • Put success of team above own interests
  • Treat others with respect and consideration regardless of status
  • Strong analytical, design and problem solving skills

EEO/AA Employer