The Dual Controller is responsible to oversee the smooth and efficient processing of accounting and human resources related information and systems at the property level. Provide a leadership role in all accounting and personnel related issues at the property.

Essential Job Functions:

  • Hotel General Cashier
  • Verify deposits of each cashier and document variances daily
  • Document due back and issue in a timely manner
  • Provide change to all cashiers during specified times
  • Make deposits to bank with security escort
  • Maintain adequate inventory of cashier supplies including drop envelops
  • Maintain MOD bank and replenish as necessary
  • House bank issuance and monthly audit
  • Communicate deposit information to corporate office daily

Accounts Receivable

  • Set up House Accounts and A/R Accounts as needed or directed by management
  • Ensure all Group and Direct Bill accounts are accurate and mailed within three business days
  • Make collection calls on outstanding accounts to ensure all amounts are collected within 60 days
  • Complete credit references for Direct Bill accounts requesting credit
  • Coordinate with Sales & Marketing/F&B/Banquets to ensure accuracy of accounts

Accounts Payable:

  • Maintain high level of organization of filing
  • Ensure each invoice received has been properly routed to approving manager
  • Research vendor disputes/questions and statements regarding unpaid invoices
  • Ensure proper control measures are adhered in compliance with company standards
  • Participate in inventory processes to ensure accuracy and controls

General Accounting:

  • Responsible for all end of month accounting including but not limited to the following:
  • AR summary, tax exempt report, PTD/YTD Revenue, inventory accuracy, cash sheet counts, P/L variance report contribution, rebills, accruals, etc.

Human Resources Generalist:

  • Manage and direct functions relating to Employment, Benefits and Wage Administration.
  • Monitor the team member performance appraisal program to ensure reviews are timely; Read and analyze evaluations and goals to ensure appraisal comments are appropriate and Goals are measurable.
  • Review and appraise all staff changes and paperwork for merit and accuracy. Approve required Human Resources forms such as Personnel Authorization and Team Member Communication forms.
  • Recruit, hire and process team members necessary to maintain hotel staffing levels.
  • Supervise and review the preparation of periodic reports relating to the Human Resource function. (e.g. EEO, labor turnover, payroll analysis, operational budget, HR Measurements etc.)
  • Assist in the administration of all team member benefit programs, assuring timely processing of all related claims and team member awareness of available benefits.
  • Assist in the development of all hotel personnel by developing or using pre-determined programs and/or instructing staff in the skills and techniques required to perform their job in accordance to the standard determined by the hotel.
  • Conduct New Hire Orientation
  • Review and submit all payroll information for processing and address all payroll related inquiries.

Formal Education

  • BS or BA in Hotel Administration, Management or Accounting preferred

Minimum Requirements:

  • High School graduate or equivalent
  • Must be able to communicate in English with guests, visitors, vendors and hotel staff
  • Must be able to provide legible communication
  • Must be able to compute mathematical calculations
  • Two years front desk/night audit and one year hotel accounting experience
  • Proficient in Microsoft Excel, Word, and Outlook.
  • Possess a working knowledge of basic office equipment such as fax machines, copiers, scanners and printers and automated property management systems.
  • Ability to enforce hotel’s standards, policies and procedures with hotel staff.
  • Ability to maintain confidentiality of pertinent hotel data.
  • Possess an independent work ethic to perform job functions with minimal supervision.
  • Ability to work cohesively with other departments and coworkers as part of a team.
  • Maintain high level of office organization by daily filing routine of all job related files.
  • Attention to detail and accuracy.

Physical Requirements:

While performing the duties of this job, the employee is regularly required to sit; stand; bend; walk; use hands or finger; or feel objects, tools or controls; lift boxes (up to 15 pounds); talk and hear. Vision abilities required by this job include close vision to a computer screen.