We’re looking for an individual who is very detailed oriented, very organized who is deeply committed to completing tasks the right way with a high degree of quality, attention to detail, and consistent communication. This person is Real Estate Personal Assistant who’s willing to join a growing real estate team and become an integral part of it. This person has immense focus and can do one thing for a long time without getting distracted, as well as the ability to stay calm among the whirlwind and urgent matters. Customer service to clients and to our colleagues – is near and dear to this individual because people matter the most. The right candidate thrives in a fast-paced environment to support the team in managing the client experience and will take on a wide variety of challenges and provide creative solutions. The ability to adapt to a constantly changing environment and shifting priorities is a must in a successful candidate. Over time, you will be expected to gain a level of proficiency, and eventually mastery in each of these areas. Eventually, other people will join the team and will take over some of the responsibilities listed below, which will allow you to spend more time focusing on new challenges, responsibilities, and roles.

Responsibilities:

  • Build, implement and manage all systems for clients, lead generation, database management, and back-office support
  • Coordinate marketing events and client activities
  • Oversee all listing files and listing marketing (brochures, flyers, online marketing, etc.)
  • Manage website, blog sites, and social media * Act as a liaison between clients and agents
  • Participate in company-provided training sessions
  • Compile and distribute weekly/monthly reports to clients (buyers and sellers)
  • Manage contract to close process
  • Create and maintain an operations manual that documents all systems and standards
  • Be the first point of contact in handling customer inquiries and complaints
  • Create, maintain and utilize a complete lead follow-up system
  • Keep agent informed about challenges and issues that need to be handled
  • Provide concierge-level customer service to clients and customers
  • Work with all preferred vendors, including professional photographers, contractors, etc
  • Enter critical dates for property sales on shared Google Calendar
  • Shall send out weekly reminders of upcoming critical dates via email
  • Work with the title company as a secondary liaison on any necessary information/documentation to help get the property to a successful closing
  • Coordinate seller listing sign installation and removal at the appropriate times
  • Schedule photographers for all seller listings
  • Continue to take day to day office tasks away from agent, organizing workflow and reducing inefficiencies.

Qualifications:

  • Technologically savvy and able to learn new programs quickly and able to troubleshoot common issues; proficiency in Word, Excel, PowerPoint, Outlook, and Internet skills
  • Have excellent attention to detail and high-level accuracy with documents
  • Concerned with doing things the right way the first time
  • Flexible in daily routine; ability to prioritize and manage shifting responsibilities
  • Ability to assess, prioritize and act quickly
  • Learning-based and solution-oriented
  • Deadline driven and extremely organized
  • Open to new ideas and systems
  • Able to stay calm and patient when faced with emotional situations
  • Excellent customer service and interpersonal skills; can empathize and build relationships with a variety of personalities
  • Continue to maintain the goodwill and reputation of the entire team
  • Able to make quick and effective decisions, solve problems, as well as maintain confidentiality
  • Excellent verbal and written communication skills
  • Proficient in time management
  • A true professional, who supports the entire team in achieving their goals
  • Strong communication skills (verbal, reading, writing)
  • Professional dress and conduct
  • Self-motivation, initiative, and ability to follow through tasks to completion
  • Problem solver with analytical ability
  • Ability to work independently, take initiative, and be very organized
  • Eye for detail and accuracy

Job Types: Full-time, Part-time, Contract

Pay: $13.00 – $15.00 per hour

Benefits:

  • Professional development assistance

Schedule:

Education:

  • Associate (Preferred)

Experience:

  • Microsoft Office: 1 year (Preferred)
  • Administrative Experience: 1 year (Preferred)

Full Time Opportunity:

Typical start time:

Typical end time:

This Company Describes Its Culture as:

  • Detail-oriented — quality and precision-focused
  • Innovative — innovative and risk-taking
  • Outcome-oriented — results-focused with strong performance culture
  • People-oriented — supportive and fairness-focused

Work Remotely:

COVID-19 Precaution(s):

  • Remote interview process
  • Virtual meetings