Alliant Health Group is a family of companies that provides professional services supporting the effective administration of healthcare programs and funding to support healthcare improvement initiatives. Alliant Health Solutions provides Federal and state government entities with the services, expertise and information systems necessary to increase the effectiveness, accessibility and value of health care. The Company has been named a “Best Place to Work” for 2017, 2018 and 2019 by the Atlanta Business Chronicle.


POSITION SUMMARY:

The Salesforce Administrator will lead the ongoing development of our Salesforce.com deployment and maintenance. The successful candidate will have a record of success in improving processes and adoption using the Salesforce platform. The administrator will work closely with functional leaders, organizational units, and subject matter experts to identify develop and deploy new business processes including: Operational documentation, outreach and Alliant core program business processes. This role is part technical project coordination, part administrator and part Salesforce analyst. The Salesforce Administrator will be responsible for the executing on the day-to-day configuration, support, maintenance and improvement of the Salesforce platform.


ESSENTIAL JOB FUNCTIONS:

  • Serve as primary system administrator for the Salesforce.com environment
  • Handle all basic administrative functions including user account maintenance, reports and dashboards, workflows and other routine tasks
  • Complete regular internal system audits and prepare for upgrades
  • Manage Salesforce.com data feeds and other integrations
  • Coordinate the evaluation, scope and completion of new development requests.
  • Work with our institutional management team to establish suitable processes to support administrative, development, and change management activities
  • Assist in training of new users, and grow the Salesforce.com skill set across the organization
  • Effectively act as the liaison between our users, vendors and the application development teams
  • Work independently with members of the user community to define and document development requirements


KNOWLEDGE, SKILLS, AND ABILITIES:

  • Excellent project management skills and a positive attitude
  • Demonstrated ability to meet deadlines, handle and prioritize simultaneous requests, and manage laterally and upwards
  • Creative and analytical thinker with strong problem-solving skills
  • Must demonstrate exceptional verbal and written communication skills
  • Must demonstrate ability to communicate effectively at all levels of the organization
  • Ability to critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs
  • Must be detail oriented and self-directed, able to maintain confidentiality of information, work well with individuals at all levels, and be flexible in work assignments.
  • Ability to travel by car or plane to Company locations, customer meetings or other locations as needed.


EDUCATION, EXPERIENCE, AND TRAINING:

  • Bachelor’s Degree or equivalent work experience
  • Minimum two years of experience as a Salesforce.com administrator
  • Proven ability to design and implement new processes and facilitate user adoption.
  • Strong understanding of the platform, with the ability to build custom apps and objects, formula fields, workflows, custom views, and other content of intermediate complexity
  • Strong understanding of Salesforce.com best practices and functionality
  • Strong data management abilities


Preferred:

  • Salesforce.com Admin Certified (ADM201 and ADM211)
  • Experience with nonprofit processes
  • Previous experience telecommuting

This position is based in Atlanta, GA and offers work/life balance and excellent benefits.

Alliant Health Group and family of companies is an Equal Employment Opportunity Employer (EOE) and Drug Free Workplace. In compliance with the ADA Amendments Act (ADAAA), all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, please let us know. Likewise, if you are limited in the ability to access or use this online application process and need an alternative method for applying, we will determine an alternative method for you to apply. Please contact 678-527-3000.