Urgently hiring

As an assistant manager for Space Shop Self Storage, you will be responsible for aiding the property manager in all of the daily operational tasks at a large and busy storage facility with U-Haul truck rentals.

Please note- Once you apply, you will receive an email from indeed requesting that you take an assessment. Please complete this assessment in order for your application to be considered. This may go to your junk mail folder.

Responsibilities:

  • Network and Market in the local community surrounding your store in order to drive traffic to your property.
  • Sell storage units in person and over the phone.
  • Give exceptional customer service!!
  • Collect on delinquent accounts by calling, emailing, and researching customer accounts.
  • Ensure properties are up to brand standards.
  • Assist a high volume of customers needing storage units.

Requirements

  • Strong communication, negotiation and presentation skills.
  • Ability to interact with vendors and other employees and to relay technical concerns with adequate detail, quickly and accurately.
  • High degree of initiative and independent judgment.
  • Strong analytical and problem solving abilities.
  • Computer skills; spreadsheet and project management software capabilities.
  • Able to organize work, engage in a variety of tasks simultaneously and consistently meet deadlines.
  • Valid driver’s license with reliable transportation.
  • This position may require working at different locations within the North Atlanta area.

Responsibilities:
– Achieve sales objectives and build revenues by:

  • Ensuring the maximization conversion of telephone, walk-in and internet inquiries into rentals
  • Assisting in the formulation and implementation of marketing strategies based on competitor information

-Maintain appropriate financial controls and achieve weekly/monthly financial goals by:

  • Accurately managing cash and balancing receipts, pursuing collections, posting payments and processing daily bank deposits accurately and timely
  • Consistently operating within budgets-Consistently demonstrate, deliver and teach exceptional customer service techniques through:
  • Answering phones in a friendly pleasant, and professional manner, greet customers promptly, enthusiastically and professionally
  • Ensuring the timely and accuracy of all internet responses and documentation
  • Knowing and presenting the features and benefits of the property at all opportunities
  • Resolving customer issues in a timely and effective manner
  • Maintain a safe environment for employees and customers at all times-Maintain timely and accurate administrative processes in all job duties by:
  • Maintaining accurate records for each customer including contracts, insurance and change of address forms, addendum’s and any correspondence to or from customers
  • Effectively utilize computer systems in the Microsoft Windows environment and site specific software systems
  • Maintaining accurate merchandise inventory
  • Keeping auction files updated and accurate; knows the state’s auction lien laws
  • Compiling all required and assigned reports and projects correctly and timely
  • Consulting the Policy & Procedures manual on a regular basis for answers, clarification and consistency
  • Monitoring security system and resolving security problems; perform lock checks on a daily basis

What we Offer

  • Competitive Pay
  • Paid Time Off
  • Free Storage Unit
  • Health Insurance
  • Fun work environment!
  • Working with a company that values it’s property managers above all else.
  • Opportunities for advancement once you establish yourself within our company.

Job Type: Full-time

Pay: $13.00 per hour

Benefits:

  • Dental insurance
  • Employee discount
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Schedule:

  • Day shift
  • Holidays
  • Monday to Friday
  • Weekends

Supplemental Pay:

  • Commission pay

COVID-19 considerations:
To keep our employees as safe as possible, we have taken precautions such as:
-Requiring masks for employees & customers
-Allowing online rentals to reduce public interaction
-Providing gloves, masks, & hand sanitizer.
-Installing sneeze guards at desks.

Experience:

  • Customer Service: 1 year (Preferred)
  • Retail Management: 1 year (Preferred)

Work Location:

  • One location