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Northrop Grumman Defense Systems sector is seeking a Social Media Specialist to join our team of qualified, diverse individuals in defining the future. This full-time position is in Atlanta, GA. The qualified candidate will identify, plan, implement, and evaluate social media projects to aid the client in dissemination of vital public health information through various communication channels such as Facebook, Twitter, LinkedIn, Pinterest, Instagram, YouTube, blogs and websites.

Roles and Responsibilities may include:

  • Collaborates with customer leads, subject matter experts and other communication points of contact to develop, ensure proper clearance, and submit for customer approval the social media messaging calendars for all managed profiles.
  • Creates engaging social media content from health communication material by collaborating with web/graphics teams and content subject matter experts.
  • Interfaces with policy and scientific experts to determine appropriate responses to audience feedback.
  • Identifies ideas for content promotion and cross-channel messaging to increase followers, engagement, and overall impact.
  • Identifies relevant content for customer’s target audiences and specific social media platforms, including Facebook, Twitter, Pinterest, YouTube, Instagram, etc.
  • Identifies opportunities to promote program-specific content on the agency-wide channels, e.g. Facebook, YouTube, and Instagram. Develops messaging and clears content.
  • Performs community management (posting, monitoring, archiving, and customer service interactions) for social channels managed by team.
  • Contributes to the development and implementation of the customer’s social media strategies.
  • Develops and implements concepts and plans for social media projects, e.g. special events and health campaigns.
  • Compiles and analyzes regular reports on social media impact, engagement, reach and traffic metrics. Provides social media metrics on demand as needed from the customer.
  • Develops guidelines and best practices for day to day social media activities.
  • Researches current social media trends and tools and makes recommendations to the customer to shape future social media projects and channel use.
  • Provides training and technical assistance to customer regarding use of social media channel and tools.
  • Prepares other documents, reports, and presentations as needed.


Qualifications:

Basic Qualifications:

  • Master’s Degree in Communication, Marketing, Public Health or a related field with a minimum of 1 year of experience.
  • 2 years of experience in managing social media or traditional communication projects, channels or campaigns.
  • 2 years of experience in the latest social media applications including but not limited to: Facebook, Twitter, LinkedIn, Pinterest, Instagram, YouTube, blogs and websites.
  • Strong project coordination skills with the ability to manage and complete multiple tasks within tight and shifting deadlines.
  • Strong research skills with the ability to organize information and present results to the client.
  • Attention to detail in developing high quality results.
  • Proven ability to learn quickly and work in a fast-paced team environment.
  • Ability to deliver a proactive, energetic, and innovative approach to social media channel management.

Preferred Qualifications:

  • Experience working in public health communications at the CDC.
  • Knowledge/interest in digital media technology and trends.
  • Working knowledge of CDC communications standards, policies, and processes, e.g. plain language guidelines and clearance processes.

Northrop Grumman is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO/AA and Pay Transparency statement, please visit www.northropgrumman.com/EEO. U.S. Citizenship is required for most positions.