Our OB/GYN practice in Buckhead, GA is seeking a friendly and reliable temporary front desk medical receptionist. Responsibilities include but are not limited to administrative duties such as checking in patients, completing letters, referrals, scheduling patient appointments, answering the telephone, checking insurance eligibility, taking payments, and assisting in the office as needed. Must be adept at problem-solving, multi-tasking, and adapting to changes as needed. Experience in OB/GYN and Centricity EMR are strongly preferred.

Job Duties and Essential Functions:

  • Greet patients and check patients in at front desk.
  • Maintain appearance of the office and reception area.
  • Answer incoming phone calls and schedule patient appointments.
  • Run patient eligibility report for daily schedule and review report for “inactive” or “not verified” accounts.
  • Run patient balance report for next day’s schedule / Prepare the office for the upcoming day, including but not limited to, film requests, creating medical records CD.
  • Responsible for accurately scanning and indexing chart documents into EMR in a timely manner.
  • Access, print and schedule new appointment requests received from website.
  • Ensure complete, accurate, and up-to-date information is entered for patient demographics / update patient demographics and history into EMR.
  • Scan appropriate ID and insurance cards.
  • Patient confirmations daily as assigned.
  • Obtain completed patient paperwork from patients and deliver to correct area for each physician.
  • Pull appropriate patient charts for physicians and place in appropriate locations.
  • Assist patients with outstanding balances and work with billing office to resolve a patient outstanding balance.
  • Assist in coordinating the flow of information through the department.
  • Send packages and patient letters via FedEx, USPS, or UPS.
  • Other duties as needed in the office.

Knowledge and Skill Requirements:

  • Knowledge of office policies and procedures to accurately answer questions from patients.
  • Knowledge and experience with Centricity EMR system is preferred.
  • Working knowledge of patient accounts and proper procedures.
  • Skill in establishing and maintaining effective working relationships with other employees, patients, and the public.
  • Exceptional organizational skills and attention to detail.
  • Excellent interpersonal and communication skills in writing, over the phone, and in person.
  • Exceptional customer service skills.
  • Ability to think critically and solve issues creatively.
  • Ability to adapt to changing needs of the practice.
  • Ability to use Microsoft Office.
  • Ability to work as part of a team and promote a positive work environment.

Hours: TEMP – Monday – Friday, 8:00 am – 4:30 pm

Qualifications: Must have administrative and medical office experience, OB/GYN preferred. High School Diploma or GED required, Associates Degree preferred. Centricity EMR experience is strongly preferred.

Physical requirements: This position may sit, stand, or walk frequently and/or for extended amounts of time. This position must communicate and comprehend effectively. Frequent stress if dealing with multiple tasks and staff members.

Atlanta Women’s Healthcare Specialists is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, military or veteran status, gender, color or national origin in its employment practices.

Atlanta Women’s Healthcare Specialists participates in E-Verify to verify the authorization to work within the United States, and conducts background checks and pre-employment drug screening in accordance with federal and local laws and regulations.

Job Types: Full-time, Temporary

Pay: $15.00 – $16.00 per hour

Schedule:

  • 8 hour shift
  • Monday to Friday

Ability to Commute/Relocate:

  • Atlanta, GA 30309 (Preferred)

Education:

  • Associate (Preferred)

Experience:

  • Customer Service: 1 year (Preferred)
  • Medical receptionist: 2 years (Preferred)
  • EMR: 2 years (Preferred)